Delhi Consumer Commission Holds Deccan Clap Liable For Deficiency In Service And Unilateral Revision Of Estimates

The District Consumer Disputes Redressal Commission-I (North District), comprising Divya Jyoti Jaipuriar (President) and Ashwani Kumar Mehta (Member), has held M/s Deccan Clap-India Pvt. Ltd. and its agents liable for deficiency in service and unfair trade practices for failing to complete painting and polishing work within the stipulated time and for repeatedly revising project estimates...

PNB Housing Finance Liable For Delaying Loan Foreclosure Statement, Cannot Charge Interest For Delay Caused By Itself: Thrissur Consumer Commission

The District Consumer Disputes Redressal Commission, Thrissur, comprising Sri C.T. Sabu (President), Smt. Sreeja S. (Member) and Sri Ram Mohan R. (Member), has held PNB Housing Finance Ltd. liable for deficiency in service for unjustifiably delaying the issuance of a loan pre-closure statement and thereafter charging interest for the period of delay caused by its own conduct. Brief Facts...

Delhi District Commission Holds MG Motors Liable For Manufacturing Defects And Failure To Honour Warranty Repairs

The District Consumer Disputes Redressal Commission-I (North District), comprising Divya Jyoti Jaipuriar (President) and Ashwani Kumar Mehta (Member), has held M/s MG Motors India Pvt. Ltd. liable for deficiency in service for manufacturing defects in the vehicle and failure to provide free warranty repairs. The Commission partly allowed the complaint and directed the manufacturer to refund...

'Misleading Ad' Case: NCDRC Stays District Commission Proceedings Over Forensic Examination Of Actor Salman Khan's Signatures

In temporary respite for Bollywood actor Salman Khan, the National Consumer Disputes Redressal Commission (NCDRC) on Wednesday (June 10) stayed the proceedings initiated against him in a case related to "misleading" Pan Masala advertisement, regarding genuineness of his signatures. The NCDRC coram comprising of Justice (retd) AP Sahi, President and Member Bharatkumar Pandya stayed the...

NCDRC Refuses To Condon 179-Day Delay In Filing Appeal, Says Appellant Failed To Show Sufficient Cause

The National Consumer Disputes Redressal Commission (NCDRC), comprising AVM J. Rajendra (Retd.), Presiding Member, and Justice Anoop Kumar Mendiratta, Member, refused to condone a delay of 179 days in filing an appeal by a commercial unit allottee against a builder, holding that the reasons cited, including age, financial hardship, legal consultations and collection of documents, did...

Creditors Can Recover Deposits From Co-operative Societies By Invoking Consumer Protection Act: Kerala High Court

The Kerala High Court recently clarified that the creditors of a co-operative society can recover the amounts deposited by invoking Consumer Protection Act, 2019.The Division Bench of Dr. Justice A.K. Jayasankaran Nambiar and Justice Preeta A.K. observed that the provisions of the Co-operative Societies Act, 1986 do not take away the rights of creditors to invoke the Consumer Protection Act...

No Expert Evidence To Prove Negligence In Cosmetic Treatment, Bengaluru Consumer Commission Dismisses Complaint Against Oliva Clinic

The Additional District Consumer Disputes Redressal Commission, Bengaluru, comprising Syed Anser Kaleem (President), Sharavathi S.M. (Member) and Jyothi N. (Member), dismissed the consumer complaint filed against Oliva Skin and Hair Clinic and its doctors, holding that the complainant failed to establish negligence or deficiency in service through any expert medical evidence and that...

Consumer Failed To Rebut Investigator's Findings; Delhi State Commission Sets Aside Mediclaim Reimbursement Order

The Delhi State Consumer Disputes Redressal Commission, comprising Justice Sangita Dhingra Sehgal (President) and Bimla Kumari (Member), allowed the appeal filed by Bajaj Allianz General Insurance Co. Ltd. and set aside the District Commission's order directing reimbursement of a mediclaim amount, holding that the insurer had rightly repudiated the claim on the basis of the investigator's...

Kurnool Consumer Commission Directs HDFC Life To Pay ₹50 Lakh Insurance Claim; Holds Ambiguity In Proposal Form Questions Must Be Construed Against Insurer

The District Consumer Disputes Redressal Commission, Kurnool, comprising Sri Karanam Kishore Kumar (President), Sri N. Narayana Reddy (Member), and Smt. S. Nazima Kausar (Member), has directed HDFC Life Insurance Company Ltd. to pay a ₹50 lakh death claim, holding that an insurer cannot repudiate a claim based on alleged non-disclosure when the questions in the proposal form are ambiguous...

CCPA Fines PhysicsWallah ₹5 Lakh For 'Basket Sneaking', 'Confirm Shaming' And 'Forced Action'; Imposes ₹1 Lakh Penalty On McAfee Over Dark Patterns

The Central Consumer Protection Authority (CCPA), headed by Chief Commissioner Nidhi Khare and Commissioner Anupam Mishra, has imposed penalties on PhysicsWallah Limited and McAfee Software India Private Limited for deploying "dark patterns" that misled consumers and influenced their choices on digital platforms. The Authority imposed a penalty of ₹5 lakh on PhysicsWallah and ₹1 lakh...

Passengers Forced To Travel Standing Despite Confirmed Tickets: Bhojpur Consumer Commission Holds Railways Liable For Deficiency In Service

The District Consumer Disputes Redressal Commission, Bhojpur, Ara, comprising President Krishna Pratap Singh and Member Kamal Kishore Singh, has held the North Central Railway and the Ministry of Railways liable for deficiency in service after a passenger and his companions, despite holding confirmed reserved tickets, were unable to occupy their allotted seats and had to complete their...

Bengaluru Consumer Commission Directs Hero MotoCorp And Dealers To Refund Motorcycle Cost Over Persistent Engine Defect

The Bengaluru Additional District Consumer Disputes Redressal Commission comprising Syed Anser Kaleem (President), Sharadhi S.M. (Member) and Jyothi N.B. (Member) held Hero MotoCorp Ltd. and its dealers liable for deficiency in service for failing to rectify recurring defects in a newly purchased motorcycle and directed them to refund the vehicle's price after deducting 10%...