Expired Product Sold Online: Thrissur Commission Holds E-Commerce Platform & Seller Liable, Orders Refund & Compensation

The Consumer Disputes Redressal Commission, Thrissur, comprising Sri. C.T. Sabu (President), Smt. Sreeja S., and Sri. Ram Mohan R. (Members), held seller Mosaic Wellness Pvt. Ltd. and e-commerce platform Amazon Seller Services Pvt. Ltd. liable for deficiency in service and unfair trade practice. The Commission observed that selling a product meant for human consumption after its expiry...

Delhi Consumer Commission Issues NBW Against Haldiram's MD For Non-Compliance Of Order

The District Consumer Disputes Redressal Commission, Central Delhi, comprising Divya Jyoti Jaipuriar (President) and Dr. Rashmi Bansal (Member), has issued a non-bailable warrant against Pankaj Aggarwal, Managing Director of M/s Haldiram Snacks Pvt. Ltd., for non-compliance with its order in execution proceedings. The direction was passed on April 9, 2026, in Execution Application...

Bank Liable For Delay In Presenting Cheque : Supreme Court Upholds Penalty Under Consumer Protection Act

The Supreme Court on Wednesday (April 15) held that a failure of the bank to present the cheque within the prescribed validity period of the cheque without any reasonable explanation would amount to 'deficiency in service' under the Consumer Protection Act. A bench of Justice BV Nagarathna and Justice Ujjal Bhuyan upheld the liability of the Canara Bank for deficiency in rendering service to...

Delhi Consumer Commission Holds Realme Liable For Defective Phone Explosion; Awards ₹1 Lakh Compensation

The District Consumer Disputes Redressal Commission-VIII (Central), Delhi, comprising Divya Jyoti Jaipuriar (President) and Dr. Rashmi Bansal (Member), has held Realme Mobile Telecommunication (India) Pvt. Ltd. liable for deficiency in service and for selling a defective product after a mobile phone exploded, causing physical injuries to the complainant. The Commission noted that the...

NCDRC Allows Coercive Action Against Ansal For Non-Compliance, Says Corporate Veil May Be Lifted In Appropriate Cases

The National Consumer Disputes Redressal Commission (NCDRC), comprising Dr. Inder Jit Singh (Presiding Member) and Justice Sudhir Kumar Jain (Member), held that M/s Ansal Hi-Tech Township Ltd. (AHTTL) had failed to comply with the refund orders passed in favour of homebuyers, and that such non-compliance warranted strict enforcement. The Commission further observed that where the...

Delhi District Commission Holds United India Insurance Liable For Deficiency In Service Over Failure To Renew Policy, Adjust Excess Premium

The Delhi District Consumer Disputes Redressal Commission-I (North District), comprising a Bench of Divya Jyoti Jaipuriar (President), Ashwani Kumar Mehta (Member) and Harpreet Kaur Charya (Member), has held United India Insurance Co. Ltd. liable for deficiency in service for failing to redress the complainant's grievance and handling the matter negligently. The Commission directed the...

Reducing Medical Reimbursement Without Disclosing Policy Terms Is Deficiency In Service: Chandigarh Commission

The District Consumer Disputes Redressal Commission-II, Chandigarh (Amrinder Singh Sidhu, President and B.M. Sharma, Member) held the Punjab Government authorities guilty of deficiency in service for restricting the medical reimbursement of a retired Deputy District Attorney without establishing that he had been informed of the applicable policy conditions, and directed them to pay the...

NCDRC Keeps In Abeyance Arrest Warrants Against Actor Salman Khan Over Alleged Misleading Advertisement

The National Consumer Disputes Redressal Commission in an interim order on Wednesday (April 8) has kept in abeyance bailable arrest warrants issued by the District Consumer Disputes Redressal Commission against actor Salman Khan, in a complaint alleging misleading advertisement by Rajshree Pan Masala starring the actor. The Commission also stayed all further proceedings against the actor...

Overdraft Facility Not Per Se Commercial Transaction: Delhi State Commission Sets Aside Dismissal Of Consumer Complaint

The Delhi State Consumer Disputes Redressal Commission, comprising Justice Sangita Dhingra Sehgal (President) and Ms. Bimla Kumari (Member), allowed an appeal against HDFC Bank, holding that the District Commission erred in dismissing the complaint on the ground of “commercial purpose”. The Commission observed that the mere availing of an overdraft facility does not, by itself, render...

South Delhi Consumer Commission Dismisses Medical Negligence Claim Against Max Hospital; Holds Insurer Liable For Deficiency Over Failure To Provide Repudiation Letter

The South Delhi District Consumer Disputes Redressal Commission, comprising Monika A. Srivastava (President) and Kiran Kaushal (Member), dismissed the complaint against Max Smart Super Speciality Hospital in relation to the allegation of medical negligence. The Commission, however, held United India Insurance Company liable for deficiency in service on account of its failure to...

EPFO Liable For Decade-Long Delay In PF Transfer; Chandigarh Commission Awards ₹50,000 Compensation

The District Consumer Disputes Redressal Commission-II, Chandigarh (Amrinder Singh Sidhu, President and B.M. Sharma, Member) held the Employees Provident Fund Organisation (EPFO) guilty of deficiency in service for causing an inordinate delay of nearly a decade in transferring the complainant's provident fund and directed it to pay ₹50,000 as compensation and litigation...

Consumer Law: Quarterly Digest 2026 (January To March)

Supreme Court NCDRC Decree Against Builder Company Can't Be Executed Against Directors/Promoters Without Personal Liability Fixed: Supreme Court Cause Title: ANSAL CROWN HEIGHTS FLAT BUYERS ASSOCIATION (REGD.) VS. M/S ANSAL CROWN INFRABUILD PVT. LTD. & ORS. (and connected matters) Citation: 2026 LiveLaw (SC) 40 The Supreme Court on Monday (January 12) observed that...